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Three-Way
Thai-English English-Thai Talking Dictionary
for Windows PCs
with Search-by-Sound™
Frequently Asked Questions (FAQ)
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General Questions:
Requirements Questions:
Purchase Questions:
Installation/Registration Questions:
Using the Dictionary Questions:
Reference Questions:
General Questions and Answers:
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Wow! How do I use this?
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A:
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This Thai-English English-Thai dictionary is a piece of software that
runs on your Windows PC (desktop, notebook or netbook). You can
purchase and download the software directly from this website onto
your PC and begin using it immediately. To use the software, you
simply run the program and start typing letters of your word. As you
enter each letter, the dictionary jumps closer and closer to your
word, and typically after only a few letters, you have found your
word. Each entry contains English, Thai written using the Thai
alphabet, and Thai written using a convenient English-like pronunciation guide. So
you can read and search for Thai words even if you don't read Thai
script.
We have lots more information about the dictionary on our overview page, including a visual tour of the program,
a deeper description of our Search-by-Sound™
feature, which lets you search for Thai words by their sound so that
you don't need to read Thai script, as well as the exact requirements for your PC.
You can even download a free, limited
trial version of the software that lets you experience the
look and feel of the software before you buy.
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What kind of PC do I need?
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Our Thai-English English-Thai dictionary will run on any PC (desktop,
notebook, or netbook) running Windows XP, Windows Vista, or Windows 7.
For more information about space requirements, see our section on Requirements.
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Will this run on my Macintosh?
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Currently we do not have a product specifically designed for
Macintosh, or a solid plan or date for making one, but we have many
customers who are able to use our Windows product on a Mac via
CrossOver Mac,
Parallels and
VMWare Fusion.
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Can I look up both English and Thai words?
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Yes. Most dictionaries let you look up English words, and some also
let you look up Thai words using Thai script. But Paiboon's
revolutionary three-way design bridges the gap for English speakers by
introducing a third section where you can look up Thai words that you
hear by their sound, using the same easy-to-read pronunciation
guide:

Search-by-Sound™ has been a hallmark of all Paiboon dictionaries
since 2002.
For more information on Search-by-Sound and why it's so useful for
Thai, click here.
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Will I see actual Thai script (the Thai alphabet)?
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Yes you will. Our dictionary comes with highly readable Thai fonts
and allows you to set the font size as big as you want! You don't
need any extra software to display Thai characters or even to search
for Thai words using the Thai alphabet. We provide a handy
on-screen keyboard to help
you type Thai letters.
If you don't read Thai script, our dictionary is still just as
useful! Every time a Thai word appears, it's written in the Thai
alphabet, but also in an easy-to-use, English-like pronunciation
guide, so you can read and sound out Thai words without needing to
read Thai script. And thanks to our indispensable Search-by-Sound™
feature, you can even find Thai words by their sound without
needing to know the Thai alphabet.
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Do I have to read Thai to use this dictionary?
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No. Our dictionary is equally useful to casual travelers who don't
read Thai and serious students who do, because every time a Thai word
appears, it is written both in the Thai alphabet and in an
easy-to-use, English-like pronunciation guide. So you can read and
sound out Thai words without needing to read Thai script. And thanks
to our indispensable Search-by-Sound™
feature, you can even find Thai words by their sound without having to
know how they are spelled in Thai!
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Can I try the dictionary on my PC before I buy?
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Yes. On this website, you can download a free, limited trial version of the
dictionary that allows you to experience the look and feel of the
program: its fonts, features, and sound quality. The limited
trial version has around 150 words per section.
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Do I have to be on the Internet to use the Dictionary?
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You only need an internet connection once, when you first download,
install, and activate our software. After that, all the dictionary
entries and sounds are stored on your computer, so you can look up
Thai words even when you are not connected to the internet. Works on
a plane or on the train.
Our Android application uses Google's Android Market Licensing in
order to verify your purchase. Android Market Licensing periodically
requires access to the internet. The license check is done on very
rare intervals (it's done when you first download, install, and
activate our software, and then it's done at most every 15 days with
multiple days of grace period in case you don't happen to be on the
internet on the day that Google first checks). So, in the vast
majority of cases, customers never notice the license checks. In
extreme cases, if your device is off the internet permanently for an
extended period of time, you may see a message saying "Unable to
verify your purchase of this app." In that case, you need only
connect your device to the internet once (for example, bring it to an
internet cafe with WiFi), run the app once, and the license will be
valid again for at least 15 days. If you are having problems with the
license check, see below.
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Does the dictionary talk?
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Yes. You can click on any Thai word in the dictionary to hear a
high-quality sound recording of a native Thai (Kun Benjawan of Paiboon
Publishing) speaking that word.
Click the buttons to hear some
sample sounds:
Say goodbye to robot voices and limited sound sets: our comprehensive
sounds set a new standard in the industry.
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Can I speak to the dictionary?
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No. Our dictionary does not have speech recognition at this time.
However, you can Search-by-Sound™: when
you hear a Thai word, you can look up that word by its sound using an
English-like pronunciation guide. You don't have to know the Thai
alphabet. Click here for
more details.
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Can I have a look at the product's manual?
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Yes. Our product manual is built into the program (it's even
interactive, with icons you can click on to hear sounds). You can
download our free, limited trial
version right now to get full information on using the program
and its features.
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Requirements Questions and Answers:
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What kind of PC do I need?
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Our Thai-English English-Thai dictionary will run on any PC (desktop,
notebook, or netbook) running Windows XP, Windows Vista, or Windows 7.
For more information about space requirements, see our section on Requirements.
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How much disk space does the dictionary use on my PC?
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275 megabytes (275 MB, or 0.275GB).
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Does the dictionary work with Windows 95/Me/NT/2000?
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No. The dictionary works with Windows XP, Windows Vista, Windows 7
(32-bit and 64-bit), and beyond.
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Will the dictionary run on PocketPC / Windows CE / Windows Mobile?
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No. Our Thai-English English-Thai dictionaries currently only run on
Windows PCs and Palm OS® PDAs. We have heard
there might be demand for a PocketPC/Windows Mobile
port. If you are interested, send
us mail at pocketpc@word-in-the-hand.com
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Purchase Questions and Answers:
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Can I purchase using a credit card?
Can I purchase without a PayPal account?
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Here at word-in-the-hand.com, we use PayPal as our payment processor,
but in many cases you do not need a PayPal account in order to purchase
our product.
You can always purchase our product using a credit card
(Visa/Mastercard/Amex/Discover/etc.).
If your computer is physically located in the USA, Europe, or most
other countries at the time that you purchase our product, then you
will be able to directly enter your credit card number and complete
your purchase immediately, without needing to provide or create
a PayPal account.
However, due to restrictions placed on all vendors by PayPal, if your
computer is physically located in Thailand at the time that you
purchase our product, then PayPal will require you to create a PayPal
account first, and add your credit card to that PayPal account, before
you can purchase our product. This is true regardless of whether your
credit card was issued by a Thai bank or a non-Thai bank: the key
factor is where your computer is physically located at the time of
purchase.
Fortunately, it costs you nothing to create and maintain a PayPal
account, and once you have created the PayPal account, you can add any
credit card or debit account you want to your PayPal account to use
for payment.
We apologize for this inconvenience for users based in Thailand:
PayPal claims that this is necessary for "fraud prevention," but we
fail to see how this is relevant and we feel that PayPal is just
taking advantage of the situation in order to get more customers. We
have made multiple pleas to PayPal to relax this restriction, but
PayPal is adamant. We are currently investigating alternate payment
providers who will not impose this restriction on users located in
Thailand, but it will take several months to set up alternate
systems.
So, if you are in Thailand and you wish to purchase, here are some
options that you have:
- Use PayPal, if you already have a PayPal account.
- Create a PayPal account and add your credit card to it. You can then
pay with your credit card.
- Ask a trusted friend who is based outside of Thailand to visit our
website and enter the credit card number and other purchase info for
you. PayPal will not require a PayPal account since the purchase is
coming from a computer outside of Thailand.
- If you work for a company/organization based outside of Thailand
and you have the ability to log into their network (e.g. via VPN or
other corporate firewall), then make the purchase through their network.
PayPal will see this as a purchase coming from outside Thailand,
and offer you the choice to enter your credit card number directly.
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Do I get free lifetime upgrades to later Windows versions?
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Yes! We are constantly improving the dictionary by adding new
features and adding more vocabulary. For example, at the end of 2010
we more than doubled the size of our dictionary to 100,000+ entries,
and this was available free for all existing Windows customers. By
purchasing the dictionary now, you will be entitled to download free
upgrades to our Windows software as new features and vocabulary become
available, including more than 50,000 new entries that will be available
in early 2012.
Existing Windows customers can download the latest Windows release
free here.
Each platform (Palm OS, Windows, Apple iOS, Android) is sold separately, so
upgrades do not apply across platforms.
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Do I get free lifetime upgrades to other platforms (e.g. iPhone)?
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No. Each platform (Palm OS, Windows, Apple iOS, Android) is sold
separately, so our free lifetime upgrades do not apply across
platforms.
The simple reason for this is that all the platforms for which we've
developed dictionaries so far (Palm OS, Windows, Apple iOS) are
completely and utterly incompatible at the developer level, and so
each app has required a complete rewrite of all our app UI code from
scratch with no re-use of old code. This means the development
process for each is extremely costly and time-consuming for us at Word
in the Hand. So it is necessary for us to charge across platforms in
order for us to have any hope of recovering our development costs.
Otherwise, we would simply not be able to stay in business and offer
you any dictionary at all!
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Installation/Registration Questions and Answers:
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How do I install the dictionary on my PC?
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We give you step-by-step guidance on downloading and installating the
dictionary in our pages about the free, limited trial version and also
in the final page you reach when you purchase the dictionary.
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Does my PC have to be on the Internet during activation?
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Yes. After installation, our software requires one-time activation
over the internet, which means that the computer running the software
must be on the internet for a few seconds.
After that initial activation is complete, all the dictionary entries
and sounds are stored on your computer, so you can look up Thai words
even when you are not connected to the internet.
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Do I ever have to activate again?
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Once you have installed and activated your software once,
the only cases where you would have to activate your dictionary
again is if:
- you switch PCs,
- you reinstall your operating system (for example, after
a disk crash or OS upgrade), or
- you perform a major hardware upgrade to your computer.
If reactivation is necessary, you will see a window pop up when you
run your dictionary, asking you for your Purchase Code. As long as
you are using the dictionary on only one PC at a time, you will be
able to complete the activation smoothly and at no additional cost to
you.
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What happens when I switch to a new PC?
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Your license agreement entitles
you to run one copy of the full dictionary on one Windows PC
at a time.
When you switch PCs (for example, when you buy a new one), you need
to uninstall the dictionary from our old PC, and then install the
dictionary on your new PC.
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Can I Order the Software on CD-ROM?
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Yes, offer both a download and a CD-ROM version:
Please be aware that the CD-ROM version will also require activation:
After you install the software, the computer running the software must
be on the internet for a few seconds so that it can activate the
software.
After that initial activation is complete, all the dictionary entries
and sounds are stored on your computer, so you can look up Thai words
even when you are not connected to the internet.
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How is the "Free Limited Trial" different from the full product?
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The free, limited trial version allows you to experience the look and
feel of the program: its fonts, features, and sound quality. The
limited trial version has around 150 words per section.
The limited trial version comes with a complete set of Help pages
on using the program, and on pronunciation guide systems, but does
not include the detailed introduction to the Thai Language that is
found in the full product.
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Can I Back Up the Program In Case I Have to Reinstall My Computer?
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If you like, you certainly can take the installer file that you
downloaded from our website, and either burn that file to a CD-ROM or
save that file on any type of removable storage device (such as a USB
flash drive) for safe keeping.
But you don't have to. If your computer crashes or otherwise needs to
be reinstalled, you can always return to our website and download the
installer again on this page,
free of charge.
Important: In order to reactivate the software on your new (or
newly reinstalled) computer, you must still have your original
Purchase Code that we emailed to you at the time of purchase. If you
haven't already, write down and save your Purchase Code today (outside
your computer!). Your Purchase Code is what entitles you to activate
the software. It also entitles you to free upgrades to later Windows
versions. Without your Purchase Code, you will need to purchase a new
copy in order to get the software working again.
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How is the "Free Limited Trial" different from the full product?
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The free, limited trial version allows you to experience the look and
feel of the program: its fonts, features, and sound quality. The
limited trial version has around 150 words per section.
The limited trial version comes with a complete set of Help pages
on using the program, and on pronunciation guide systems, but does
not include the detailed introduction to the Thai Language that is
found in the full product.
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Help! I can't download the software from your website.
During download I get a "corrupt file" error. What is this?
During download I get a "file could not be saved" error. What is this?
During download I get a "lost connection" error. What is this?
During download I get a "incomplete download" error. What is this?
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If you have a slow or unreliable Internet connection, especially in
Thailand (and especially if you use mobile connections such as EDGE,
GPRS, CDMA or 3G) it is possible that you may experience "corrupt
file," "lost connection," "file could not be saved" or "incomplete
download" problems that prevent you from getting the complete file.
You might see this when downloading our small free, limited trial version (which is
around 7 MB in size), or our full version (which is around
275 megabytes (275 MB, or 0.275GB) in size).
Unfortunately, such problems often happen when downloading any large
file on the internet, including our installers, over slow or
unreliable connections.
Your connection may work just fine for doing email and viewing normal
web pages (which consist primarily of small files), yet you may
experience this problem when downloading larger files.
These problems are caused by severe, willful incompetence in the way
that many of the world's internet service providers (ISPs) deal with
internet traffic that goes beyond their planning or expectation.
These incompetent providers have decided to intentionally terminate
any connection that's been open for "too long" (which they decide
themselves, without your permission). They usually use euphemisms
like "traffic shaping" to describe how they abruptly and randomly cut
off your connections, preventing you from downloading a complete file.
In some countries, this "traffic shaping" is actually illegal, but the
providers do it anyway as a last-ditch workaround for their own lack
of proper provisioning. In the long term, internet providers who do
"traffic shaping" need to be penalized in the market and eventually
pushed out of business. Please help this effort if you can.
In the short term, however, you want your dictionary! So here are
our tips on how to get a complete and correct download with unreliable
connections:
- The simplest method, if possible, is to download the file from a
more reliable connection. Find a friend or internet cafe that has a
reliable, land-based connection such as a DSL/ADSL or Cable Modem
connection. It's even okay to use Wi-Fi wireless internet, as long as
the station transmitting the Wi-Fi signal is connected to the internet
by a reliable connection.
- The next easiest thing to try is to download our installer using
the Firefox web browser, instead
of the inferior Internet Explorer web browser that comes with Windows.
If your download stops in the middle due to connection problems, or if
you need to turn off your computer for a while, you will generally be
able to re-start the download where you left off by using the Pause,
Cancel and Retry buttons in Firefox's Downloads window
(Tools...Downloads):
The retry feature doesn't always work properly in Firefox, but it
works more often than other web browsers.
If using Firefox alone doesn't help, here is a simple but cool idea
from one of our users. If you use the Firefox buttons shown above to
intentionally pause and restart the download a couple of times
at evenly-spaced intervals during the download (say, pause for 5
seconds every 20 minutes or so), this may bring you victory over the
incompetent ISPs and deliver a complete file. This trick works
because you are effectively splitting your long file request into
three or four shorter requests, and the ISP traffic shaping misfeature
is more likely to cause problems with long requests.
- Finally, if not even Firefox works for you, and you must use an
unreliable internet connection, then your only resort is to use a
"download manager," also known as a "download accelerator." These are
third-party software packages that you install on your computer that
can reliably re-start any failed download where you left off, and
generally increase your download speed as well.
Warning: the legitimate download managers are safe and work
well, but there are hundreds, if not thousands, of so-called "download
managers" on the internet which contain malware that will secretly
install viruses and spyware on your computer, violating your privacy
and potentially putting your data at risk. Some download managers are
free and some cost money. Obviously, the free ones are more likely to
contain malware, but this is not always so. When choosing a download
manager, you must seek out a recent recommendation from a source
that you trust. Not only are there lots of malware-infested
download managers, but there are also fake download manager review
websites pushing malware-infested download managers to unsuspecting
users. Only trust a review from a source that you recognize, and be
sure to check the user comments on more than one site, remembering
that the Bad Guys will also place (usually very obviously) fake user
comments on review sites.
Here at Word in the Hand we have had good experiences with one package
called Internet
Download Manager (this product is free for 30 days and then costs
USD $25-$30 as of March 2010). We have no affiliate relationship
with or financial gain from this company whatsoever.
We have also had a very good experience making extensive use of the
free, open-source Firefox browser extension called DownThemAll and have not yet
heard any accounts of it containing malware of any kind, as of January
2012. Again we have no affiliate relationship with or financial gain
from DownThemAll whatsoever (it's free!).
We believe there are other, completely free download managers that are
effective and also malware-free, but we have not yet evaluated any of
them ourselves.
- If you are more technical and are comfortable with command lines,
you can also use the free command-line tool called wget, because
wget is able to reliably re-start a failed download where it left off.
The command-line to use is:
wget --continue [URL]
Where you replace [URL] with the URL of the file to be
downloaded, and you run the command as many times as are needed to get
the complete file.
We at Word in the Hand apologize for the hassle involved in downloading
over the internet but sadly this is our current state-of-the-art as the
internet evolves faster than internet service providers can handle it.
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Using the Dictionary Questions and Answers:
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Can I have a look at the product's manual?
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Yes. Our product manual is built into the program (it's even
interactive, with icons you can click on to hear sounds). You can
download our free, limited trial
version right now to get full information on using the program
and its features.
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How do I run the dictionary?
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Just double-click on the ThaiDict icon, which you can find
on your desktop and in your start menu:
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What are the basic steps to look up a word?
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Our visual tour shows how
you can look up a word, usually with just a few keystrokes.
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How do I choose my dictionary section (English, Phonetic, Thai)?
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Use the menu at the top right to choose
your dictionary section (English, Thai Sound, or Thai Script):

See our visual tour for
more info.
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How do I enter all of the Thai letters?
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You can easily type Thai (and the special letters used by
pronunciation guides) by bringing up our handy on-screen
keyboard:

You can use the on-screen keyboard in two ways:
- You can click directly on the "keys" of the keyboard with
your mouse.
- You can use your keyboard, and as you press keys, the corresponding
"keys" of the on-screen keyboard will flash. Using this tool you can
rapidly teach your hands to touch-type the right keys.
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How exactly do I need to enter my word?
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In general, you can skip upper/lower case, spaces, punctuation, and
(for Thai) you can skip tone marks. For all the details on how to
enter words, download our free,
limited trial version and check out the Help pages on "Finding
Entries."
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How do I change the font, font size, or colors?
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You can make the Thai or English text use any font, any font size, and
any colors, using our Settings window. For all the details, download
our free, limited trial version
and check out the Help pages on "Choosing Fonts" and "Choosing
Colors."
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Reference Questions and Answers:
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What pronunciation guide systems does the dictionary support?
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In addition to our signature Paiboon+ pronunciation guide system, the
same system used in all Thai learning materials from Paiboon Publishing, this
software lets you choose from 11 other pronunciation guide systems:

With a single click of the mouse, all pronunciation guides transform
into your chosen system, and you can even look up Thai words by sound
using your chosen system.
For all the details on each system, including where it comes from
and exactly what symbols it uses, download our free, limited trial version and check
out the Help section called "Pronunciation Guides."
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What are the parts of speech / symbols / abbreviations used in the dictionary?
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For all the details, download our free, limited trial version and check
out the Help pages. You will find detailed sections on Parts of Speech,
Word Register, Classifiers, and all the information you need on reading
our dictionary entries.
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